I was in a situation where the at-fault driver’s insurance is denying coverage by claiming non-cooperation on the part of the insured. The at-fault driver is identified and made a statement admitting fault in the police report. I also contacted the at-fault on Facebook messenger and she told me she did contact her insurance at the time of the accident to make a statement. I told her to call her insurance to straighten it out and she hasn’t responded to me since. Im sure that Facebook messenger isn’t Legally binding, but do I have grounds to file a complaint based on the police report?